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Lusaka, Zambia
Zambia-Emory HIV Research Project
Since 1994, the Zambia-Emory HIV Research
Project (ZEHRP) has offered couples’
voluntary counseling and testing (CVCT) services to over 20,000
couples in Lusaka, Zambia. ZEHRP maintains three CVCT sites in
different districts of Lusaka, as well as a mobile unit which
changes location monthly.
The Zambia-Emory HIV Research Project is a
tax-exempt, registered NGO established by Dr. Susan Allen in 1994 in
Lusaka, Zambia. As with its sister site, Projet San Francisco (PSF) in
Kigali, Rwanda, ZEHRP has been funded exclusively by grants awarded to
Dr. Allen. ZEHRP has an on-site couples’ voluntary counseling and
testing facility, medical clinic, laboratory and pharmacy, and
currently employs 150 medical and support staff, between five and 10
expatriate interns and project coordinators, and rotating junior
physicians from the University Teaching Hospital. ZEHRP is based on
the PSF model and promotes couples’ VCT as a method of HIV prevention
and as an entry-point into HIV clinical care, including
prevention of mother-to-child transmission and antiretroviral therapy
programs. Of the 20,000 couples seen, ZEHRP has diagnosed over 13,000
HIV-infections and treated 6,000 syphilis infections. As part of
heterosexual transmission studies and clinical trials of HIV
prevention strategies, over 2,000 HIV-discordant couples and 600 HIV+
concordant couples participate in ongoing observational studies and
received outpatient care at the ZEHRP clinic. Study participation
includes quarterly follow-up at the ZEHRP clinic, physical
examinations, STI screening, diagnosis and treatment of opportunistic
infections, and family planning services.
ZEHRP’s
infrastructure is based on five departments: administration, CVCT,
data, lab and medical. Please see Research
Initiatives for further information regarding studies and funding
at ZEHRP.
ZEHRP Administration Department
What does the administration department do?
The administration department at ZEHRP oversees
the finances, logistics, transportation, hygiene, security,
procurement and distribution of supplies for all five ZEHRP sites.
With an administrative staff of approximately fifty employees, the
administration intern manages the administration assistants, drivers,
general workers and security guards. The administration assistants
monitor and supply daily cash needs at the main site, order and
distribute office and cleaning supplies, coordinate immigration
paperwork for visitors and interns, compile the weekly field letters,
and assist with general tasks as needed for other departments. The
drivers carry clients to and from CVCT sites and the University
Teaching Hospital in Lusaka, pay bills and run errands with
the administration assistants, transport ZEHRP staff members for
project meetings, and help track the condition of the project
vehicles. The general workers are spread between all five sites to do
maintenance work, clean the sites and provide child care to children
of clients. The security guards are directly managed by a private
company but the administration department oversees their performance
and provides them with a meal each day. Security guards are
responsible for monitoring who enters and exits from the project and
assisting with caring for the project dogs.
What does an administration intern do?
The administration intern is responsible for the
allocation and accounting of all finances and resources at the five
project sites. The intern distributes cash on a weekly basis to the
four satellite sites, pays the bills for all sites, monitors the bank
accounts in country, and oversees the final preparation of the weekly
field letters. The admin intern handles all human resource issues for
the Zambian staff including contract negotiations and signings,
healthcare benefits, policies and codes for disciplinary measures and
grievances procedures; and prepares calendars to track annual leave
and other issues as they arise. The intern is also responsible for
human resource issues for the expatriate staff, such as organizing
housing, health insurance, phone plans, drivers’ licenses, etc., and
is the point person for many issues related to the Project Management
Group, an external Zambian-based review committee, and the Zambian
physicians who work at the main site. It is crucial for the administration
intern to be in regular communication with RZHRG’s U.S. offices for
all financial issues.
ZEHRP CVCT Department
What does the CVCT department do?
The CVCT department manages three couples’
voluntary counseling and testing sites in Lusaka, Zambia. These sites
recruit couples to the clinics by identifying eligible couples to
enroll in the various research projects at ZEHRP. The CVCT department
has approximately 30 staff members (counselors and support staff) as
well as changing cohorts of Influence Network Agents (INAs). The
CVCT department is overseen by 1-2 interns. Cohorts of INAs are
recruited every month at each site. These individuals work for ZEHRP
for four months and are primarily responsible for recruiting couples
to visit the three ZEHRP voluntary HIV testing and counseling clinics.
The daily duties of the counselors include an educational group
discussion and pre- and post-test counseling. CVCT counselors also
rotate at the main site to assist in enrollment and lead group
discussions. Each CVCT site has an administrative counselor who
assists the interns and manages the site when the intern is not
present. The CVCT department works closely with reception, data and
laboratory departments to ensure success in couples’ voluntary
counseling and testing.
What does a CVCT intern do?
CVCT interns are
responsible for the management of three CVCT sites. Each intern is
responsible for one of the two satellite clinics and all interns share
the managerial duties for the main CVCT site. CVCT interns are
generally responsible for the daily management of ZEHRP’s CVCT
centers. Interns monitor CVCT counseling and support staff in order to
guarantee clients receive the highest standard of care and support
possible. Interns are responsible for quality control of data
collected at each site to ensure complete data collection. In
addition, interns organize the INA project, which includes
recruitment, training and dissemination of new INAs into the
surrounding communities for couples’ recruitment. Interns are also
responsible for the promotion of CVCT in the community, which includes
organizing meetings with community leaders and media promotion.
ZEHRP Data Department
What does the data department do?
The data department manages all data generated
from the various studies at ZEHRP. The department is comprised of one
data intern and 5-10 data staff members. The job duties of the data
personnel include data entry and data clean-up. Currently, there are
ten databases that require daily data entry, and data is either
manually entered or scanned into the database via the TELEform system.
The senior data personnel of the department assist the data intern
with data clean-up activities while data personnel with an IT
background assist with IT issues. The data department works in close
conjunction with the community workers to follow-up with late
clients and works with other departments to ensure and encourage
proper data collection.
What does a data intern do?
The data intern is responsible for all
data-related activities at ZEHRP. The intern ensures timely data entry and
clean-up of all data generated from the various studies at ZEHRP
through efficient staff management. Error reports are generated weekly and monthly
to assist in identifying missing and illogical data and
provides continual feedback to departments to improve the data
collection process. The data intern responds to local data inquiries
from all departments in addition to handling various data inquires
from the U.S.-based office. In addition to managing data, the intern is
responsible for the management of the community workers to
ensure that late clients are visited in a timely manner. The data
intern is responsible for the maintenance of all computers and
management of the current network by handling any IT issues that may
arise.
ZEHRP Medical Department
What does the medical department do?
The medical department is largely responsible for
providing any medically related services to qualified study members
and collecting data for the various studies at ZEHRP. The department
usually consists of two medical interns as well as numerous clinical
officers, nurses, pharmacists, receptionists, and quality control
personnel. ZEHRP and University Teaching Hospital physicians rotate
through the medical department each week to provide care for study
participants. Quality control nurses manage the data immediately after
it is collected to reduce errors or missing data. The medical staff
conducts three month follow-up visits on a daily basis, collecting
basic data and tracking changes in study participants’ physical
health, HIV status and behavior. During these visits, pregnancy tests
for women and STI tests for all participants are completed, including
HIV tests for previously negative study participants. The medical
staff holds a tuberculosis clinic each week to diagnose and provide
treatment for study participants. The medical staff works closely with
the laboratory, reception and data departments to ensure correct and
complete data collection.
What does a medical intern do?
The medical intern is largely responsible for
day-to-day activities of the department including staff management and
quality control of the data collected during enrollment and follow-up
visits. A medical intern must examine all data collected to reduce
data errors. Since the medical department collects the majority of the
data for ZEHRP, the interns must stay up-to-date on each department’s
functions. Therefore, a medical intern liaises with all other
departments. Each day the intern coordinates enrollment of study
couples with CVCT staff. They also work very closely with the
laboratory as the two departments ensure proper results are given in a
timely manner. Besides working together with other departments, the
medical intern schedules sick visits every afternoon.
ZEHRP Laboratory Department
What does the Laboratory department do?
The ZEHRP laboratory is responsible for all
medical tests and data generated at the main and satellite laboratory
facilities. The laboratory is comprised of 10-15 laboratory
technologists and managed usually by two laboratory interns. The
technologists rotate daily through the various work areas in the main
lab or on a weekly basis to one of the CVCT sites. Duties on these
work areas include phlebotomy, hematology including erythrocyte
sedimentation rates and hematocrit, serology consisting of HIV and
syphilis rapid testing, microscopy that focuses on the identification
of sexually transmitted infections and other parasitic and bacterial
infections, pregnancy testing, and banking of samples to be sent to
the USA for further testing. In addition, more advanced assays, such
as p24 ELISA testing, HSV ELISA testing, and DNA extractions using a
variety of methods, are preformed by senior technologists in the lab.
What does a lab intern do?
The laboratory interns are responsible for the
quality control of all laboratory results produced at the main site
lab as well as the satellite CVCT centers and all client samples that
are collected for the studies conducted at ZEHRP. In addition, intern
duties include staffing, customs clearance for all shipments and
supplies, supply procurement, equipment maintenance, scheduling, and
management of daily laboratory operations. Seroconversion, p24
positive client call backs, and clients with doubtful or discrepant
result are also managed by the laboratory interns to insure that all
samples are collected for the various studies and all laboratory tests
are completed and results properly recorded. Finally, the laboratory
interns work in collaboration with the U.S.-based office and lab as
well as the labs in the Copperbelt and Rwanda.

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