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Kigali, Rwanda
Projet San Francisco
Projet San Francisco (PSF) has been conducting
HIV/AIDS research as well as providing clinical care and counseling
for HIV-infected persons in Rwanda for over 20 years. Projet San
Francisco is a tax-exempt registered non-governmental
organization Dr. Susan Allen established in Kigali in 1986.
Since 1986, PSF has worked closely with the Centre Hospitalier Kigali (CHK), the National HIV/AIDS Reference Laboratory,
and the Ministry of Health’s Treatment and Research on AIDS Center to
improve clinical care available for HIV-infected persons. PSF runs an
on-site couples’ voluntary counseling and testing facility, medical
clinic, laboratory and pharmacy. It employs over 150 Rwandan medical
and support staff and 5-10 expatriate interns and project
coordinators. The CHK and the Treatment and Research AIDS Center are
across the street from PSF. Physicians from the CHK rotate every
afternoon in the PSF outpatient clinic. This ensures continuity of
care when hospitalization is required. In addition to providing
clinical care since 1986 for 95 long-term survivors of the project’s
original HIV+ cohort, PSF also provides HIV voluntary counseling and
testing for couples, with over 17,000 couples tested, 8,000 people
provided with screening for sexually transmitted infections and 940
HIV discordant couples receiving general outpatient care at the PSF
clinic. PSF maintains three CVCT sites in different districts of
Kigali, as well as a mobile unit which changes location monthly.
During the Rwanda genocide in April-July 1994,
half of Kigali’s inhabitants were killed or fled leading to temporary
suspension of PSF activities. In August 1994, the new government took
control, survivors began to return and PSF research and clinical care
activities resumed. Dr. Allen had resided in Kigali from 1986-1994 as PSF Director. During the genocide, she moved her family and staff to Lusaka, Zambia and established a sister site, the
Zambia-Emory HIV Research Project, based on the PSF model.
Projet San Francisco’s infrastructure is divided
into five departments: administration, CVCT, data, lab and medical.
Please see Research Initiatives for
further information regarding studies and funding at PSF.
PSF Administration Department
What does the administration department do?
The administration department maintains a staff
of approximately 10 employees and keeps numerous vehicles in working
order. The administration department’s many responsibilities are
critical to the daily functioning of the project and the achievement
of its research goals. These responsibilities include:
finance/accounting, procurement, human resource management, government
and research partner liaison, supply management, transportation,
communication, security and office repairs/maintenance. Projet San
Francisco currently consists of over 10 rental properties in Kigali,
the capital city of Rwanda.
Human resource management includes monthly salary
transfers, employee healthcare, disciplinary measures and leave day
management, and helping to interview and hire qualified staff, among
other tasks. Government liaisons are crucial for the annual
non-governmental organization (NGO) registration, work permit
applications and reclaiming taxes paid on locally purchased supplies.
Transportation and communication are critical components for
coordination among the different project sites. In addition, the
department manages maintenance and renovations of project space as
needed.
What does an administration intern do?
The PSF administration department has been under
the direction of the Rwandan staff for the past ten years as
administrators and administration assistants. There is not an intern
position in this department.
PSF CVCT Department
What does the CVCT department do?
PSF has offered couples’ voluntary counseling and
testing (CVCT) services to over 17,000 Rwandan couples since 1988. PSF
maintains three CVCT sites in different districts of Kigali, as well
as a mobile unit which changes location monthly. Each site has between
five and 10 full time counselors and a capacity to provide services to
approximately 35 couples per day. Our most successful campaign
of promoting couples’ testing relies upon Influence Network Agents (INAs),
community members who have been recruited at each site to invite
couples from their neighborhoods in for testing. Influence Network
Leaders (INLs) operate in collaboration with INAs by giving public
announcements to large groups regarding CVCT services. In addition to
being a service provided to all couples, our CVCT program is the point
of entry into PSF’s various studies and clinical trials. All couples
are given the option to return to PSF’s CVCT centers for additional
one-on-one counseling as needed.
What does a CVCT intern do?
CVCT interns coordinate the daily activities of
the CVCT sites and organize efforts to ensure consistency.
Responsibilities include liaising with community, political and
religious leaders, working with INA administration/trainers, finances,
scheduling, quality assurance, ensuring proper training of counselors,
and organizing mobile units among other tasks. One of the primary
goals of the CVCT intern is to empower the CVCT staff to be as
self-sufficient as possible while acting as a liaison to other interns
as well as outside organizations. The CVCT department provides monthly
reports including information about each CVCT site and works closely
with the Rwandan government and Ministry of Health to expand
acceptance and use of CVCT services throughout Rwanda and facilitate
integration and implementation on a national scale.
PSF Data Department
What does the data department do?
Projet San Francisco’s data department consists
of a data intern and approximately 10 data entry staff. Data
collection began in 1986, and the data department follows over 1,000
enrolled couples. All CVCT, laboratory
and follow-up data are either manually entered or scanned using TELEForm. Data are quality controlled continuously during
the data entry process. Reports and queries are generated to find
errors or provide information for further analysis and the data
department works closely with the other departments to ensure clean
and accurate data. All departmental members are active in researching
and resolving errors.
What does a data intern do?
In 2002, PSF welcomed its first dedicated data
intern since the genocide in 1994. The data intern oversees the daily
activities of the staff and ensures that error reports are run and
resolved in a timely manner. The intern is ultimately responsible for
receiving programs and sending data to the other sites as necessary.
PSF Medical Department
What does the medical department do?
The medical department at Projet San Francisco
consists of counselors, physicians and a medical team coordinator. The
staff works together to provide quality medical care, administer
contraception to study participants and collect data critical to
studying the heterosexual transmission of HIV and natural history of
the disease. Antiretroviral drugs (currently provided under the Global
Fund initiative) are also available for eligible clients according to
Rwandan guidelines. Couples who are found eligible during couples’
voluntary counseling and testing (CVCT) are referred to the medical
department for enrollment into ongoing studies. The enrollment visit
begins with a brief introduction to PSF and the consent form on video.
A counselor meets with each couple privately to ensure consent
understanding and provide additional counseling as necessary before
the clients sign the informed consent. Each client is individually
interviewed regarding his/her medical history, previous contraceptive
use and demographic data. In addition, a full baseline physical exam
is conducted to facilitate the diagnosis and treatment of any sexually
transmitted diseases. The couple is given an appointment date to
return in three months for their next follow-up visit. At each
three-month visit, safe sexual practice is reinforced with additional
counseling as necessary, and clients are interviewed about their
health since their last visit. Clients with medical problems or family
planning needs are examined and provided with treatment as necessary.
At scheduled visits, clients are tested for syphilis and treated if
necessary. Negative clients are also tested for HIV seroconversion
since their last visit. A cohort of long-term HIV survivors enrolled
during 1986-88 also comes to the project every three months for
regular follow-up visits and medical care. All enrolled couples are
welcome to return to the clinic at any time for medical care or
further counseling if needed.
What does a medical intern do?
The medical department intern ensures that daily
operations run smoothly, data is collected accurately and completely
via quality checking all forms/records/lab results, and helps make
decisions about whether couples should continue in the study. Quality
checking also involves ensuring that the treatment provided to clients
in the period between visits has been accurately recorded on the
medical forms, and that any sexually transmitted diseases identified
are treated. The medical intern will also act as a liaison between the
medical and laboratory departments in the case of seroconversion or
discrepant results, and as a liaison with CVCT to ensure that only
truly eligible couples are referred and enrolled.
PSF Lab Department
What does the laboratory department do?
When Projet San Francisco began in 1986 it had
only one laboratory technician.
Over the years, the laboratory department has increased to nearly 15
lab technicians including our very first. The laboratory works on a
variety of activities involving laboratory diagnoses and analyses for
the research clinics and the couples’ voluntary counseling and testing
(CVCT) centers. The laboratory activities include specimen collection,
labeling and storage, immuno-serology testing, microscopy, and hematology. The recent
acquisition of ELISA testing equipment has increased the capacity of
the laboratory department for the diagnosis of HIV and HSV-2, and for
the early detection of HIV seroconversion.
What does a lab intern do?
The laboratory department intern is responsible
for ensuring the appropriate, accurate, and expedient flow of
specimens from collection to testing, communication of results, and
entry of data into the project’s databases. The intern is also
involved in the quality assurance and quality control of laboratory
procedures as well as the external quality audit processes and the
external quality assurance, and works closely with the project’s data
department in the resolution of laboratory data errors generated from
error reports. The lab intern coordinates the different protocols for
the routine and special study visits, including seroconversion and p24
antigen positive protocols. The lab intern is responsible for ensuring
that the lab techs perform peripheral blood mononuclear cell
isolation, archive frozen samples in LIMS (Laboratory Information
Management System) and keep an inventory of reagents and other
essential consumables. The lab intern also works continuously to
establish Good Clinical Laboratory Practice (GCLP) requirements and
leads the laboratory in an accreditation process.

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