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Copperbelt, Zambia
Opening its doors to couples in the cities of Ndola and Kitwe in
July 2004, the two Copperbelt Ubumi Bwesu CVCT centers are smaller
than their sister sites in Lusaka and Kigali. Whereas Lusaka and
Kigali employ a number of interns to manage each department, the
Kitwe and Ndola sites are structured to have one or two interns at each
site who collectively oversee the day-to-day operations and
management of the five departments: data, medical, lab, CVCT and
administration. Typically, an intern oversees two or three
departments.
With a smaller number of individual interns working these sites, each
plays a crucial role in centralizing departmental procedures and
activities. Copperbelt interns are also responsible for the
coordination and facilitation of all departmental and staff meetings
in effort to maintain accurate records, facilitate cohesion and
communication among the staff, and provide oversight to each center’s
activities.
Ubumi Bwesu has provided couples’
voluntary counseling and testing to over 2,000 clients. Services
available to Ubumi Bwesu clients include medical examinations, family
planning services, and treatment for sexually transmitted infections (STIs)
other than HIV.
Please see Research
Initiatives for further information regarding studies and funding
at Ubumi Bwesu.
Copperbelt-Administration
Department
What does the
administration department do?
The administration department’s primary responsibilities are to
oversee the daily logistical and personnel activities of Ubumi Bwesu.
This includes ensuring an accurate and timely financial flow,
overseeing administrative files, vendor agreements, contracts and
personnel files, and maintaining rigorous accounting procedures for
all project spending in collaboration with our financial counterparts
in the United States. The administration department also coordinates
the general contractors, caterers, drivers, receptionists and
childcare workers as well as the ordering and purchasing of all needed
supplies and equipment.
What does an administration intern do?
Administration interns are responsible for the coordination and management of
the financial and human resources procedures of Ubumi Bwesu. This
includes the recruitment and hiring of new staff, addressing staff
issues, conducting departmental meetings, and maintaining all
necessary files and procedures compliant with the respective research
studies. The admin intern is also responsible for managing all
financial transactions and facilitating communication, receipts, and
records with the U.S. office.
Copperbelt-CVCT/Promotions
Department
What does the CVCT/promotions
department do?
The CVCT/promotions department is made up of the promotions manager,
promotions assistants, and community workers. The primary activity of
the promotions team is recruitment, training and maintenance of
influential network agents (INAs) as well as retention of couples
participating in RZHRG’s studies. INAs, individuals with influential
roles in their communities, undergo a three-day training regarding
CVCT, HIV, the Ubumi Bwesu research sites, and subsequently meet on a
bi-monthly basis at the Ubumi Bwesu site. Their role is to use their
influence among family, friends, and their community, to encourage and
recruit couples to visit Ubumi Bwesu for couples’ counseling and
testing for HIV. Community workers at Ubumi Bwesu locate and follow-up
with couples who have missed their scheduled appointments.
Other activities of the CVCT/promotions department include outreach
into the Kitwe and Ndola communities. Nurse counselors accompany the
promotions team into the community and speak to companies and
organizations about HIV transmission and prevention. The CVCT/promotions
department coordinates community activities, such as representation at
World AIDS Day, Global Health Day, and at the Kitwe Agricultural Fair.
The CVCT/promotions department also coordinates meetings with the
Community Action Board, a representative community group, to update
them on Ubumi Bwesu procedures and activities.
What does a CVCT/promotions intern do?
The CVCT/promotions interns work closely with the promotions managers
and assistants from both sites to develop and improve recruitment
strategies to use in the community. The CVCT intern also oversees the
day-to-day operations of CVCT and INA trainings and develops and
monitors the budgets for personnel, project resources and promotional
items. Identifying staff members’ strengths and allocating resources
appropriately are crucial components to the intern’s role.
Copperbelt-Data
Department
What does the data
department do?
At each site, data is entered on a daily basis into the Ubumi Bwesu
databases by the data and the CVCT/promotions staff. The data staff
provides weekly reports detailing the activities of couples coming to
Ubumi Bwesu as well as running daily error reports. The data staff is
responsible for updating and correcting all data errors.
What does a data intern do?
The primary data responsibilities of interns include ensuring accurate
and timely data entry, prompt running and clean-up of error reports,
oversight of quality control procedures and departmental meetings.
Data interns are responsible for the management of study forms via the
DataFax system as well as providing current statistics of enrollment
and study numbers to the primary investigators and clinical officers.
The data interns also conduct departmental meetings.
Copperbelt-Medical
Department
What does the medical
department do?
The medical department consists of clinical officers, nurse
counselors, senior research nurses, pharmacy technicians, and quality
control officers. The pharmacy technicians dispense and maintain drug
registers, drug inventories, and facilitate the procurement of
necessary drugs. Nurse counselors provide pre- and post-test
counseling to clients who come for couples’ voluntary counseling and
testing services. Nurse counselors are the primary contact for clients
that are enrolled in ongoing studies at Ubumi Bwesu. Their duties
range from performing physical exams to providing counseling services
to enrolled couples. Nurse counselors also prescribe treatment for
sexually transmitted infections (STIs), give all injectable drugs, and
provide referrals to other HIV/AIDS organizations. Clinical officers
also perform physical exams required in follow-up visits and provide
treatment for STIs.
The primary responsibilities of the senior research nurses are
multi-faceted. Their primary role is to assist in the daily
operations, determine the eligibility of screened clients, maintain
accurate information documentation, and liaison with other departments
to ensure the smooth operation of study visits. Senior research nurses
are also responsible for quality control on all questionnaires when a
quality control officer is not available, and review study participant
files before and after visits.
What does a medical intern do?
Medical interns have the responsibility to oversee the daily
operations of the medical team which includes the nurse counselors,
pharmacists and clinical officers. Along with quality control
responsibilities for all medical forms, the medical intern coordinates
and facilitates the departmental meetings, ensures that counseling
messages and medical procedures are consistent between the Kitwe and
Ndola sites, and oversees special projects as needed.
Copperbelt-Laboratory
Department
What does the
laboratory department do?
The laboratory intern, technologists and technicians make up the
laboratory team.
Their primary responsibilities include performing laboratory tests and
blood draws, phlebotomy, HIV, RPR, and pregnancy testing, hematocrit
analysis, and sedimentation rate analysis. The laboratory is also
responsible to fulfill reporting requirements to the Central
Laboratory (CLS) in South Africa and completing external quality
assurance panels (EQA). The laboratory also works in conjunction with
the Tropical Disease Research Center (TDRC) in Ndola regarding
aliquoting of specimens, CD4 counts, HIV and RPR testing, and the
shipping and storage of specimens.
What does a laboratory intern do?
Lab interns oversee the daily management of the laboratory, its staff,
inventory of supplies and equipment, and collaboration with the
Tropical Disease Research Center (TDRC) in Ndola. Lab interns also
work in collaboration with the Lusaka and Kigali RZHRG sites regarding
lab procedures and supply ordering. Communication with and monthly
reporting to EQA and CLS are also crucial.
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